Contact Iarsn

Important: before contacting author of products on this site, please be sure to:

  • Download and install the latest version of product you use, because some bugs may be resolved and/or improvements that you want may be already present in the latest version.
  • Remember that each product has built-in online help system activated by pressing F1 key. Please read online help, and you will get answers to many questions about the use of the product.
  • Carefully read "Help and FAQ" section with frequently asked questions about products and answers to such questions.
  • There are two parts of this section: one with questions and answers about TaskInfo, and another with questions and answers about AbpMon. If you have questions about particular product, read corresponding page before sending e-mail to author.

However, if you carefully read all help documents and still have questions, or you encountered some problems or bugs in the products on this site, contact the author by e-mail: Igor Arsenin

If possible, include detailed description of the problem and possible way to reproduce it as well as details about your PC:

  • Version of Windows system being used (Windows 98, NT, 2000, XP etc.)
  • CPU type (Intel Pentium, AMD Athlon etc.) and clock frequency
  • Amount of RAM (operating memory) and hard disk type and capacity
  • Any other details that may help the author to better understand the cause of your problem.

This will really help the author to make his products better and more satisfying your needs.


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